Privacy policy

Privacy Policy

Effective Date: January 1, 2025

Welcome to VELISEA (“we,” “our,” or “us”). VELISEA is a fashion jewellery brand operated under the banner of Advista Films Pvt. Ltd.

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase throughwww.velisea.in (“Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, register an account, or contact us, we may collect:

Full Name
Email Address
Mobile Number
Shipping Address
Billing Address
PIN Code
Payment Information (processed securely through our payment partners)
Order History

Automatically Collected Information

When you browse our Website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Similar Technologies

How We Use Your Information

We use your information to:

Process and deliver your orders
Verify payments
Provide customer support
Send order confirmations and shipping updates
Improve our products and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails, offers, and newsletters (only where permitted)

Payment Security

VELISEA does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

All payments are processed through secure third-party payment gateways that use industry-standard encryption and security protocols.

Cookies

Our Website uses cookies to:

Improve website performance
Remember your preferences
Analyze website traffic
Enhance your shopping experience
Deliver personalized content and advertisements

You may disable cookies through your browser settings, although some Website features may not function properly.

Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties, including:

Delivery and logistics partners
Payment gateway providers
Website hosting providers
Marketing and analytics service providers
Government or regulatory authorities, where required by law

All service providers are expected to protect your information and use it only for authorized purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Marketing Communications

With your consent, we may send you:

Promotional offers
New product launches
Festival collections
Exclusive discounts
Newsletters

You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link or by contacting us.

Third-Party Links

Our Website may contain links to third-party websites or services.

VELISEA is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Website is intended for individuals aged 18 years or older or those using it under the supervision of a parent or legal guardian.

We do not knowingly collect personal information from children.

Your Rights

Depending on applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Update your account details
Request deletion of your personal information (subject to legal or business requirements)
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal, accounting, and tax obligations
Resolve disputes
Enforce our agreements

Policy Updates

VELISEA may update this Privacy Policy from time to time.

Any changes will be posted on this page with the revised Effective Date. Continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us:

VELISEA
Under the banner of Advista Films Pvt. Ltd.

Website: www.velisea.in

Email: contact@velisea.in

Customer Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)

Your Trust Matters

At VELISEA, protecting your privacy is just as important as delivering beautiful jewellery. We are committed to maintaining the confidentiality, integrity, and security of your personal information while providing you with a safe and enjoyable shopping experience.

VELISEA
Crafted for You.